Qian Hu Voice Recognition

We have recently launched Qian Hu Voice: an intelligent multilingual customer service system that recognizes your voice and talks to you!

Get the latest stock quotes, your reward points info or provide feedback simply by using your voice via any telephone!

Embracing technologies far more superior than IVR systems, we are the FIRST in the industry to adopt an open architecture based on Microsift .NET and VoiceXML (the W3C-approved open standard for speech applications), to deliver the best customer service to you anytime, anywhere!

Combining leading technologies from the Internet and Telephony worlds, Qian Hu Voice delivers web-based VoiceXML applications over telephone using technologies such as:

Microsoft .NET & VoiceXML      To provide a unified framework that connects diverse systems, devices, businesses and users through XML Web services

Automatic speech recognition (ASR)      For voice recognition via telephone

Text-to-Speech (TTS)      To synthesize speech from text

VoiceXML interpreter engine      For rich voice application support

Internet technology      For business applications processing via Web

Telephony capability      For access via any telephone

Dial 6511-1086 and let your voice do the work!

Computer Times 7 January 2004

COMPUTERWORLD Vol. 10 Issue No. 7,19 - 25 November 2003 (HTML version)

COMPUTERWORLD Vol. 10 Issue No. 7,19 - 25 November 2003 (PDF version)

EWeek Magazine 20 January 2004 (PDF Version)

EWeek Magazine 20 January 2004 (MSWord Version)

Zaobao 24 May 2004